Modern Electronics Company (MEC) has announced the official inauguration of its newly revamped service centre in Riyadh. 

 

Known as a leader in Saudi Arabia's consumer electronics industry, MEC was recently appointed by Panasonic as its official distributor for major appliances across the kingdom.  

 

The redesigned facility, comprising 975 sq m of service centre space, is manned by expertly trained technicians as well as fully-equipped to deliver efficient maintenance and repairs services. 

 

Raising the bar

Raising the bar high in the industry, it features an unconventional design and layout like no other in order to provide the highest level of after-sales services, for exceptional customer satisfaction. 

 

The inauguration ceremony was attended by Wajih Beiruti – Chief Executive Officer, MEC and Hiroyuki Shibutani – Managing Director, Panasonic Marketing Middle East & Africa (PMMAF).

 

Asem Abdullah Alhumaid – Service Director, MEC, said: “This redesigned facility is vital to our goal of realising our value proposition of listening, responding, and delivering solutions to the customers. Now more than ever, we are committed to building stronger ties with them and this service centre will, no doubt, help us be more responsive in meeting their needs, therefore taking MEC a step further in exceeding our customers’ expectations.”

 

After-sales service

Anthony Peter - Director, Customer Service, Panasonic Marketing Middle East & Africa (PMMAF), spoke about the significance of MEC’s service centre.  “Our motto is to help customers lead the best life and we strongly believe that providing seamless and convenient after-sales service is vital for enhancing customer experience. We are extremely proud to have a partner like MEC that is committed to deliver best-in-class service solutions to the customers.”

 

The MEC Service Centre is located at Qurtuba District, Riyadh, Saudi Arabia.-- TradeArabia News Service