Tech glitch resolved; travel chaos continues
NEW YORK, July 20, 2024
A massive tech failure that caused travel chaos around the world on Friday is continuing to cause some disruptions although airports are largely reporting that the IT issue has been solved, a report said.
Thousands of flights were cancelled and banking, healthcare and payment systems were also affected by the software glitch.
The knock-on effect continues with thousands of travellers still trying to make their way home, or attempting to go on holiday, the BBC report said.
The boss of CrowdStrike, the cybersecurity firm responsible for worldwide IT outages, has apologised and warned against 'bad actors' exploiting the issue.
While the software bug has been fixed, experts say the manual reboot of each affected Microsoft computer will take a huge amount of work.
Banks, airlines, television networks and health systems around the world that rely on Microsoft 365 apps were hit by widespread outages early Friday linked to CrowdStrike.
The outage was caused by a technical problem that global cybersecurity firm CrowdStrike said it had identified in its software. CrowdStrike provides antivirus software to Microsoft for its Windows devices.
"Earlier today, a CrowdStrike update was responsible for bringing down a number of IT systems globally," Microsoft said in a statement.
Microsoft said it had completed its mitigation actions and "our telemetry indicates all previously impacted Microsoft 365 apps and services have recovered. We're entering a period of monitoring to ensure impact is fully resolved."
